Archbishop Courtenay Primary School

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Archbishop Courtenay Primary School

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Pastoral and Wellbeing Support

Tracy Gooding - Pastoral and Wellbeing Manager

My role within the school is to empower parents to take an active role in their child’s social, emotional and educational development.

My aim is to offer an early intervention service that will make a difference to the family.

I can help to make appointments and referrals to outside agencies that have specialised knowledge.

I can support parents at meetings in school and with other agencies.

Most importantly I will offer to listen, be non-judgemental and help parents by offering support and advice if needed.


Other Agencies

If necessary appointments or referrals can be made to the following agencies:

  • Bereavement Services

  • Children’s Centres

  • Counselling/Play Therapy

  • Mediation

  • Parenting Programmes

  • School Nurse

  • Social Services

  • Young Carers

All contacts with any of the above agencies (with the exception, on occasions, of Social Services) are made with total parent involvement.

We can also discuss school issues, concerns or ideas, healthy eating, oral health, friendships and family matters, to name just a few.


I am also responsible for attendance. All pupils should be in school between 8.45 am and 8.55 am so they are sitting in class ready to learn from 9.00 am.

If your child is ill, the school office should be informed as soon as possible on the first day of absence.

The aim for every child is to achieve 95% attendance in an academic year. An absence of more than 10 days will mean they will not achieve 95%.


I can only help if I know that you need help. For some of you I appreciate that it is often difficult making that first move and asking, but make that first step and we can work on making things better together.

Please be reassured all that is said to me is dealt with in confidence and is only shared on a needs to know basis (unless of course someone is at risk of harm).

Sometimes it is only that you need someone to listen and you find your own solutions

I have plenty of tissues and sometimes my room is referred to as the ‘crying room’. Please don’t worry about this; I am used to it and many frustrations lead to tears. We would prefer to ‘nip a problem in the bud’ than let it escalate. However, bigger problems can also be solved when we put our heads and resources together.

Contact information

I am in school Monday – Friday generally between the hours of 8.00 am and 4.00 pm.

If you cannot find me, just use one of the options below or speak with the office staff who will be able to find me or give me a message.

Phone: 01622 754666, Option 4.


School Routines

Please note we have a 2 week holiday in October so school is closed from Monday 14th October to Friday 25th October. Children return to school on Monday 28th October 2019. Parent Consultations on Monday 4th November 1.00pm to 6.00pm in the school hall